Shipping Policy

At Capital Trailers LLC, we are committed to providing reliable and transparent delivery for your trailers and equipment. Please review our shipping terms and timelines below.

1. Shipping Destination

We currently offer shipping only to the United States. We do not ship to international addresses, P.O. boxes, or military bases (APO/FPO) at this time.

2. Shipping Costs

To keep things simple, we offer a flat rate shipping fee of $650 for all orders delivered within the USA. This fee will be clearly displayed at checkout before you finalize your purchase.

3. Order Processing & Timelines

We work diligently to ensure your equipment is handled with care and dispatched promptly.

• Order Cut-off Time: 5:00 PM (GMT-8) Pacific Standard Time (Monday – Friday). Orders placed after this time will begin processing the following business day.
• Handling Time: 1–3 business days (Monday – Friday). This is the time it takes to prepare, inspect, and secure your order for shipment.
• Transit Time: 6–8 business days (Monday – Friday). This is the time the item is in transit after leaving our facility.
• Total Estimated Delivery Time: 7–11 business days (Monday – Friday).

4. Shipping Method
   We offer several options:

• Freight carriers: For trailer delivery to your home, business, or shipping yard. Due to the size and weight of our products, all orders are shipped via specialized Freight Carriers. Once your order has been dispatched, you will receive a confirmation email. The carrier may contact you directly to schedule a specific delivery window.
• Local pickup: Free from our location with valid ID and proof of purchase

5. Delivery Requirements

For freight deliveries, please ensure the following:

• A representative is present to inspect and sign for the delivery.
• The delivery location is accessible to a large freight truck.
• Any visible damage to the packaging or equipment must be noted on the Bill of Lading (BOL) before the driver leaves.

6. Contact Information

If you have questions regarding your shipment or need to update your delivery details, please contact us:

• Business Name: Capital Trailers LLC
• Phone: 509-289-4383
• Email: sales@capitaltrailersllc.com
• Address: 3636 E Sanson Ave, Spokane, WA 99217, USA
• Business Hours: Monday – Friday, 8:00 AM – 5:00 PM PST
• Response Time: 24 hours